(billed yearly) $ 29 /mo. Get opinions from real users about Zonka Feedback with Capterra. Zonka's Customer Experience Management (CEM) Platform is changing the way businesses around the globe capture, understand, and manage feedback and experience for customers, patients and employees. In this section. . Zonka Feedback gives the ability to users to create any type of surveys and collect detailed user insights. With Zonka Feedback, you're supercharging the way you collect feedback from customers and employees. Choose from one of the expert templates or create a survey from scratch. Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Zonka Feedback is a tablet-based survey app and customer experience management system packed with features like multi-location set up, offline, on-premise feedback capture, real-time updates and reports, detailed insights and actionable analytics. With Zonka Feedback, you're supercharging the way you collect feedback from customers and employees. Every email is an opportunity to collect feedback from your customers and employees. About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. Value for Money. . . Email - hello@zonkafeedback.com. This review was submitted organically. Reviews of Zonka Feedback. About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. 2 Ease-of . With an Employee Feedback Tool, you drive real-time accountability for all touchpoints and areas, give employees a feedback platform to appreciate, vent and share suggestions and create a culture with open communication and growth. Set up feedback channels everyone - in office on tablet, through email . - Presents smart feedback using graphs, charts and diagrams. 1,391. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Jan 8, 2018 . Zonka's SaaS-based, multi-channel Feedback platform is one of the leaders in the market in capturing, understanding, and managing feedback and experience for customers, patients, and employees. In the wake of this predicament, Zonka Feedback has shifted to the Work From Home culture and made working from home mandatory for all our employees. Alongside, as a tool that is used to do research surveys, take customer feedback and take surveys, we're very committed to providing full continuity for our customers. Create custom surveys for all touchpoints. Zonka Feedback Leave a review for Zonka Feedback to help others decide if Zonka Feedback is the right software for their business. It's also possible to look at their specific modules, like functions, plans, costs, conditions, etc. It helps in improving employee performance. Zonka Feedback is a multi-channel feedback system with customizable and multilingual surveys. Run CSAT, CES & NPS Surveys to know customer loyalty, satisfaction & effort. No incentive was offered. Explore 61 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. September 14, 2021 - Gurugram, Haryana - Zonka Feedback, a leading Employee and Customer Experience Management Platform, has been once again recognized by G2 in its multiple reports. With the help of Capterra, learn about Zonka Feedback, its features, pricing information, popular comparisons to other NPS products and more. A multi-channel, multi-location feedback platform, Zonka Feedback is both powerful and easy to use, to completely transform your Customer Feedback Management and build amazing Customer Experiences. Use Zonka Feedback on tablets, mobile, SMS, email and online . Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones. It is designed for small businesses and enterprises to capture and analyze employee and customer feedback across all touchpoints, improve experiences, and accelerate . Zonka Feedback is an omnichannel Employee and Customer Experience Management platform that helps businesses worldwide obtain and manage Employee and Customer Experience. (big things) - Intuitive and easy-to-use design. This review was submitted organically. In this regard, Closing the Feedback Loop goes a step ahead by improving their . It is well known fact the Customer Feedback helps in evaluating employee performance. About Zonka Feedback Zonka is a globally recognized Customer Experience Management Platform. It allows its users to create surveys with their own color, design, brand, and styling and send them to the customers through . Review Source: Capterra. Followers. A great survey tool and UX management platform, offers advanced features. GURUGRAM, India - March 24, 2021 - PRLog-- With so many positive reviews from the happy customers, Zonka Feedback has again achieved the recognition of being a 'High Performer' in the G2 Spring 2021 Grid report. Hace su trabajo perfectamente y nos ayuda mucho. Honest and helpful software reviews could earn you Review Rewards and ensure software listings contain invaluable impartial insights from real users.. Zonka Feedback offers various SMB and enterprise pricing plans for you to choose from, depending on what types of channels you want to use for getting feedback from customers and employees. Information Technology and Services, 1-10 employees. can benefit from their . Not Available The survey you have requested could not be found. Customized surveys, basic data capture & real-time reports. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Collect, manage and close in on customer feedback with Helprace - the ultimate Zonka Feedback alternative. 1. Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. Features. Customize . It is very easy to set up and use, you can create surveys within minutes. No incentive was offered. Likewise, it is possible to compare their general user satisfaction rating: 93% (Confirmit) against 86% (Zonka Feedback). Zonka Feedback is a brilliant survey tool that provides a comprehensive solution to gather user feedback and opinions. Zonka Feedback. . Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. Features . Zonka Feedback Awards. Lesser Negative Reviews Online. Who is Zonka Feedback. Fynzo Customer Feedback app can be used at. FEEDBACK APP For facility, customer, employee and Facility Facility management of any organization can be improved by checking in with your customers, staff/employees and coworkers as it can yield the most valuable information. Use ready to go templates - Download the Zonka - Feedback app and Survey Software and Get Started FEATURES YOU WILL LOVE Collect - Create custom white-labeled feedback forms, satisfaction surveys without a sweat or choose from 20+ templates. 5 Ease-of-use Company size: 501-1,000 employees. Employees Location Reviews Customers ; Zendesk Customer Satisfaction: 4.3 : Mikkel Svane : $19 : 2007 : $194 M : 3570+ San Francisco : 1521+ Reviews : 150000+ . Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Benefits of Reducing Customer Effort Score. G2 Crowd evaluates […] Review Source: Capterra. Facility Feedback Get constructive and real-time feedback about facilities and amenities in the organization. Zonka Feedback is a brilliant survey tool that provides a comprehensive solution to gather user feedback and opinions. Follow. About Zonka Feedback. 2. But this time . ESSENTIAL. Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox. The tool has really strong features such as an easy-to-use . Customer Feedback App; 5 Simple steps to measure customer satisfaction. Employees. Business. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). It is a comprehensive app and software that enables its clients to create and send beautiful surveys with their branding and style and receive feedback. understand and manage feedback and experience for customers, patients and employees. Company size: 51-200 employees. All businesses who aspire to improve based on feedback - be it from customers, prospects, employees, etc. - Collect feedback through various channels— tablets, smartphones, sms and web surveys. . Likes. Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox. 4. It also includes real-time alerts, comprehensive feedback reports, and features that help close the feedback loop. Zonka Feedback is a useful Employee and Customer Experience Management platform that helps its clients create and send surveys, get instant alerts for survey re sponses, close the feedback loop, and fetch various reports to track improvement. With Zonka Feedback, you're supercharging the way you collect feedback from customers and employees. The solution can be utilized by hotels and other hospitality businesses, spas and salons, retail chains, banks, health care or any other consumer-oriented business. With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. With Zonka Feedback, you can take feedback on tablets (Android and iPads), touchscreen kiosks, online surveys on websites, emails, and SMS. Zonka Feedback is a great tool! Used the software for: Less than 6 months. Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Industry: Hospitality. Zonka Feedback is a leading Customer Experience Management platform that helps businesses capture and analyze . Zonka Feedback is a Customer & Employee Feedback Software & Survey App. Former employees of . Reviews. Take direct feedback from customers and employees with Zonka Feedback. In Zonka Feedback, Offline Surveys enables you to collect feedback without an active Internet connection and syncs the responses back to the server the moment you go online. Adding a new Survey Hospitality, 501-1000 employees. With Zonka Feedback, you can send your survey in your email as a part of your email signature. In just 5 easy steps you can send SMS surveys to your patient using Zonka Feedback: You'll immediately be asked to create a survey as soon as you login. Taking feedback from them is the best way to obtain this information. Starter. Yay! Company size: 51-200 Employees Used Monthly for Free Trial; Review Source Value for Money. Create engaging surveys that can be fully customized to match your branding and get feedback on the spot . 2 Customer Support. All-rounder solution for growing businesses and enterprises. Pros. Por ahora no la hemos probado mucho, sólo tenemos una encuesta funcionando, un NPS que está funcionando muy bien. Closing the Feedback loop helps to bring back the miffed customers and thus helps in saving your goodwill from getting ruined. 0. N/A. Especially as the LTD, Zonka is an effective tool that can be used to collect data with no limits of question, so if you need it, you won't regret if you buy Zonka! Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Employee Health & Safety . Zonka Feedback is a multichannel customer feedback and survey platform that helps you collect, measure, and analyze customer satisfaction. Ease of Use. March 2021 - Gurugram, Haryana: Zonka Feedback, a leading Employee and Customer Experience Management platform has been awarded the title of 'High Performer in G2 Crowd's Spring 2021 . 글로벌 고객의 소리(VoC) 도구 시장 동향: 유형별 Cloud-Based On-Premise. Import CSV. Zonka Feedback, a leading Employee and Customer Experience Management platform has been awarded the title of 'High Performer in G2 Crowd's Spring 2021 Grid report. Explore 61 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. Cafeteria Feedback Run cafeteria surveys to find out if your company matches the needs of your employees. Ease of Use. Customize your survey to add company branding as well as any questions you'd like to ask. Zonka CX Management Platform captures experiences and . By adding a survey to your email signature, you set the doors wide open for customers to share their feedback with you in real-time, get higher response rate, and all . Zonka's SaaS-based, multi-channel Feedback platform is one of the leaders in the market in capturing, understanding, and managing feedback and experience for customers, patients, and employees. Used the software for: 1-2 years. Customer Service. Employees Location Reviews Customers ; Zendesk Customer Satisfaction: 4.3 : Mikkel Svane : $19 : 2007 : $194 M : 3570+ San Francisco : 1521+ Reviews : 150000+ . In this section - Allows clients to prepare customized questionnaires. Zonka Feedback is a Customer Feedback Software and Survey App that collects feedback from customers and employees with stunning CSAT, CES and NPS Surveys and actionable insights. Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Zonka Feedback Key Features. Keep customers close and catch leads and site visitors with smart feedback management software. The tool has really strong features such as an easy-to-use . . Get opinions from real users about Zonka Feedback with Capterra. $ 24 /mo. Once those elements are in place, there are a few questions for employees to consider when giving . Industry: Financial Services. Survey multiple people together through Zonka Feedback by uploading phone numbers or picking from pre-uploaded lists. Still not sure about Zonka Feedback? Create engaging surveys that can be fully customized to match your branding and get feedback on the spot with multichannel survey distribution. Reading online reviews is the easiest way for customers today to decide whether or not they should do business with the brand. Zonka CX Management Software captures experiences and feedback at all touchpoints including in-person, offline, online, email, and SMS, and . Customize your self-service portal the way you want. Zonka Feedback InMoment Clarabridge Qualtrics Feedbackify Verint Foresee Opinionlab Usabilla Wootric. We have implemented various tools and virtual working models for our managers to manage the work from home swiftly. Leave a review for Zonka Feedback to help others decide if Zonka Feedback is the right software for their business. Zonka Feedback CX Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. Designed for small teams to get started with feedback management. SpiderGap. NPS, CES 2.0 & CSAT Scores. Likelihood to . - Various categories— food, education, health, banking, airline, and retail. Honest and helpful software reviews could earn you Review Rewards and ensure software listings contain invaluable impartial insights from real users.. Zonka Feedback was founded by Mr. Rajiv Mehta on Oct 2014. . Collect feedback on Kiosks, iPad and Android Tablets, Online Surveys . Welcome on board - we're super excited to have you experience Zonka Feedback . Turn your Android Tablets and iPads as Offline Kiosk Survey App to take feedback from customers and employees and capture data in real-time, without any assistance. Customize Surveys with ready-to-use templates, 40+ question types, themes, white-labelling, logic, language and more. Keep in mind to select the application that best answers your most crucial issues, not the application with the higher number of features. Muy fác The article points out that constructive feedback for managers begins with communication and opportunities. 4 Ease of Use. . We, at Zonka Feedback, have employed a lot of measures to ensure that our employees are healthy and safe and that works go on usual in the midst of this global crisis. - Create a Feedback Form or Survey using Form Designer Tool. Being awarded earlier also a couple of times in the Grid reports of Fall 2020 and Winter 2021, Zonka Feedback has gained this honor three times consecutively. Trigger Surveys to participants after a Zoom Webinar . With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Zonka Feedback's Zoom Integration enables you to measure feedback and satisfaction from customers and employees after a meeting or webinar. Pros. Overall Rating. A WYSIWYG Tool. Time used: Less than 2 years. Education, Aviation, Banks, Retail, Employees, Events & more. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones. Zonka's Customer Experience Management (CEM) Platform is changing the way businesses around the globe capture, understand, and manage feedback and experience for customers, patients and employees. This article will take you through the steps of creating and customizing your surveys in your Zonka Feedback account. Sonali Pokhriyal. But just like positive reviews invite new customers, negative reviews push the potential customers away. Enterprise Plus (Multi-Channel) $999/month. 5 3 Reviewed on 13/10 . Use Interview Feedback Surveys to understand how you can improve your interviewing & recruiting process. Overall Rating. Phone - +91-9999849771. Here, you can check the parallels and distinctions between Zonka Feedback (overall score at 8.6 and user satisfaction at 86%) and Loop11 (overall score at 7.2 and user satisfaction at N/A%). Its unique and free access makes it the best option for startups. 글로벌 고객의 소리(VoC) 도구 비즈니스 분석: 애플리케이션별 Retailers One-stop Shop E-commerce This app allows you to proactively share constructive feedback to others and foster a culture of ongoing improvement, anywhere, anytime. - A lot of templates that are very well prepared. The score for this software has improved over the past month. Use Zonka Feedback on tablets, mobile, SMS, email and online to get real-time survey responses and feedback from visitors, patients, consumers, customers, employees and guests. With it, you can capture data and take feedback from customers and employees at multiple channels and touchpoints, view responses in real-time, get insightful reports, and take action to close the . Zonka CX Management Software captures experiences and feedback at all touchpoints including in-person, offline, online, email, and SMS, and . Zonka Feedback Category: Business Software Profile: Zonka Feedback is the best feedback software for customers and employees. . Zonka CX Management Platform captures experiences and feedback at all touch points including in-person, offline, online, email and SMS, and provides a space for active listening. With the Zonka Feedback and Zoom Integration, you can: Trigger Surveys to participants after a Zoom Meeting. Zonka Feedback is a Customer Experience and Feedback platform that gives you the ability to create white-labeled and fully customized surveys to take feedback from Customers and Employees. Enterprise (Multi-Channel) $499/month. Zonka Feedback not living up to its potential? SpiderGap is a free performance management software used to perform 360-degree feedback on employees. Similarly, analyze the terms carefully for information . Growth (Multi-Channel) $249/month. This is based on user satisfaction (94/100), press buzz (40/100), recent user trends (rising), and other relevant information on Zonka Feedback gathered from around the web. Zonka Feedback might be useful for Zonka Feedback is suited for any service-based industry that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based. First, tell employees that you - as their manager - want their feedback; and second, give them the opportunities to provide it. . 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